Refund policy

Thank you for shopping with AKTIMO.

We want you to be completely satisfied with your purchase. If you're not, we're here to help.

Returns

You may return eligible items within 30 days of receiving your order.

To be eligible for a return, items must:

Be unworn, unwashed, and unused.
Have all original tags attached.
Be returned in their original packaging, if possible.

Items that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned:

Gift cards
Final sale or clearance items (if applicable)
Items that have been worn, washed, damaged, or altered after delivery

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved, your refund will be issued to your original payment method. Please allow 5-10 business days for your bank or credit card provider to process the refund.

Exchanges

If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will work with you to replace the item as quickly as possible.